New after-sales services launched successfully

For an increasing number of operators, three topics have been gaining importance: high availability, long service life and upgrading old machines. Our new after-sales tools, services and offers meet this demand.

Already 700 registered SmartCatalog users

Find and order original Plasser & Theurer spare parts easier, faster and safer using the SmartCatalog app. Introduced at iaf 2017, Plasser & Theurer’s new after-sales tool has attracted great interest. Today, more than 700 registered users access the app to obtain spare part information on about 450 machines. What makes the SmartCatalog so attractive?

Search and inquire about original spare parts

The SmartCatalog is a modern tool for identifying and ordering original Plasser & Theurer spare parts. Its structure is similar to the printed catalogue. Therefore, you can search for spare parts as usual. However, it provides a convenient search function. Simply enter the part number, IT number, title or spare parts sheet number and the system will automatically show the required parts. More than 40,000 product photos make it possible to find spare parts even more conveniently and reliably.

Use the app to inquire about spare parts directly

An integrated inquiry list allows using the app to inquire about the desired parts directly. This makes it possible to order spare parts even more quickly. This prevents mistakes that can occur when copying the information from the printed catalogue. The inquiry can either be sent directly to your service partner at Plasser & Theurer or to the procurement department at your company.

Available online and off-line

The SmartCatalog is tailored to your individual needs. This is why you will exclusively receive data relevant to your machine fleet. The data is loaded to your smartphone or tablet where it will also be available off-line. If the catalogue is amended, an updated version will automatically be made available for download.

For standard machines built as of 2006

Within a few days from your inquiry, the new SmartCatalog app will be at your disposal for all standard machines built as of 2006.

Get more detailed information now!

The SmartCatalog runs on all smartphones and tablets with iOS or Android operating systems. It contains the relevant information also provided by the printed spare parts catalogues. Like the printed catalogue it is available in several languages worldwide.

For more detailed information on the new SmartCatalog app send an email to: smartcatalog@plassertheurer.com

AFTER-SALES-OFFER: DRP recorder now on offer as a bundle and as exchange package

In 2013, we introduced the first digital recorder onto the market: the DRP data recording processor. Compared to the analogue system, it offers enormous benefits. Now, the DRP Data recording processor is on offer as an exchange package or as a bundle together with the Win-ALC NG automatic guiding computer.

For more detailed information, please contact your local service partner or send an email to Plasser & Theurer at: parts@plassertheurer.com

AFTER-SALES-OFFER: Check the profitability – your new advantage in tough competition

The competition for tamping jobs is getting tougher. This makes it all the more important to be able to rely on the availability and efficiency of the tamping units. This is why we have developed an offer for the general overhaul of tamping units, ensuring the required high level of availability and providing optimum cost-efficiency.

An “improved quality” general overhaul of the tamping unit increases the machine’s profitability and cost-efficiency potentials far more significantly than a “standard” general overhaul.

Check how profitable the Plasser & Theurer B4 package can be for your general overhaul requirements and daily challenges: Use your figures to calculate.

We are pleased to provide you with further information

For more detailed information on the general overhaul of tamping units, we offer a profitability check. Use your own figures to calculate – you will see that it pays off! Please contact your local service partner or send an email to Plasser & Theurer at: parts@plassertheurer.com

Reliable availability of tamping units at a fixes price*

Fixed prices for 4 or 8 years. 12 or 24 months covered by warranty. High-quality support by Plasser & Theurer service technicians. Ensure the availability of your tamping units as easily and cost-efficiently as never before.

* This offer is currently only available in Europe.